Tone of Voice
What is Our Voice?
Just as our design uses a distinctive look and feel that sets our brand apart, the words we use – the copy we create, the story we tell – must be distinctly our own. Capturing the unique UC Irvine voice is critical to the success of every communication. Creating consistency in tone across every written or spoken communication is an important responsibility that rests with each of us. We speak for UC Irvine.
Example:
At UC Irvine, we believe in the infinitely curious.
The tinkerers and the dreamers.
We believe in the innate and varied talents of people young and old,
Regardless of their background.
And we believe in the courageous of thought.
The ones willing to fail. Again and again.
Until one day, they don’t.
Over 50 years ago, the university was founded on the belief that when you have the courage to see things differently,
To see opportunity where others see impossibility,
Amazing things will happen.
Barriers will be broken and life-enhancing discoveries will be unearthed.
At UC Irvine, we stop at nothing to change the world, to save lives and deliver the extraordinary.
Guiding Principles
Make It Accessible
While UC Irvine is home to many kinds of specialized knowledge, each with its own distinctive vocabulary, in our general communications we should speak in an articulate way that is accessible to a general audience. Avoid jargon or technical language. Steer clear of overused buzzwords. Aim to sound intelligent, but never stuffy or pretentious. Most importantly, keep your audience in mind and always craft your language to connect with them and foster understanding.
Keep It Conversational
While you may aim for an academic writing style in professional publications, when we write for a general audience, a conversational tone is key. Keep sentences short. Don’t use more words than necessary. Keep the tone active, not passive. Ask yourself, “Would this sound natural if I said it in conversation?” If not, simplify what you have to say.
Be Inspiring
A sense of optimism is central to our brand. The ingenuity and pioneering spirit that we embody should inform every communication. Underlying everything we say is a simple message: anything that we can envision and imagine, we can accomplish.
Try to Tell a Story
It’s almost always easier to relate to a narrative of some kind, as opposed to an abstract idea. So where possible, show, don’t tell. Be specific and concrete. Bring a person, team, department or unit to life by sharing their achievement. Give specifics, add details for color, and try to paint a meaningful picture that people can relate to.
Illustrate Our Impact
Our brand is all about “Illuminating the differences that make a difference.” There are a multitude of ways to do this – through a story, a quote, a fact, an allusion. Our goal is to engage our viewers and readers in moments that surprise them with something they didn’t expect – a new way of seeing the world.
Key Messaging
Audience | Tone | Examples |
---|---|---|
Students |
|
|
Faculty |
|
|
Alumni |
|
|
Donors |
|
|
Community |
|
|
General Rules
First, Second and Subsequent References: “UCI” is preferred in all textual references to the university, though “University of California, Irvine” may be suitable for certain target audiences. For unfamiliar – particularly regional, national and international – audiences, use the university’s full name for added clarity; for campus and other familiar audiences, use “UCI” in the first reference.
Headlines and Headings: Headlines and headings in correspondences, publications, websites, etc., are often subject to spacing constraints and, thus, require significant flexibility in their application. Therefore, it is acceptable to use “UCI” in headlines and headings. Other words, such as “campus” or “university,” may be appropriate to avoid redundancy.
Titles and Names: Since the family of “UCI” and “University of California, Irvine” wordmarks are preferred in most graphical applications, and since “UCI” is the preferred first textual reference to the university, the names of titles and/or programs should follow suit. Whenever possible. “UCI Medical Center” and “UCI Foundation” are two examples of recently updated references. For reasons of continuity or familiarity, “UCI” is allowable in such applications.
Text vs. Graphics: The “UCI” and “University of California, Irvine” wordmarks should only be used as graphic elements (as provided in official artwork available on the campus’s Graphic Identity Standards website), and should not be replicated in textual forms.
Common Uses
UCI: The preferred textual reference to the university, particularly when addressing familiar or internal audiences. May be used in headlines, subheads and quotes (if it’s what the speaker said).
University of California, Irvine: Preferred as a first reference for non-local or unfamiliar audiences.
Campus Language – A Brief History: The University of California, Irvine opened in 1965 and for much of its history has been referred to by its full name or the initials UCI. “UCI” traditionally was preferred over “UC Irvine,” in part because in our early days the city of Irvine did not yet exist and awareness of the Irvine name was limited. Because the campus’s founders likened the abbreviated UCI name to such prestigious research universities as MIT and UCLA, the UCI identity grew in popularity. Logos were created and signs erected. Over time, “UCI” has indeed become synonymous with one of America’s leading public research universities for countless faculty, staff, alumni, students and community members. There is only one UCI!